FAQ

Frequently Asked Questions

*Frequently asked questions
How to switch fron weekly to bi-weekly or weekly. 
Just cancel your subscription and set up new one. If you have credit or balance we will credit or charge your account.
  • How to i cancel my service

Must be at list 3 days before your next service or you will be charged for that service and rest will be refunded click here and select unsubscribe button

  • How long does it take to receive a refund

It takes 30 days from the date of cancellation of your service.

  • WHY DOG WASTE REMOVAL? dog waste removal service in Fairfield Cypress tx 77433Cypress dog waste removal service
    Looks great!
                                                                        Reduce disease bearing insects!

  •  Reduce lawn and yard discoloration!

                                                     No smelly trash cans due to waste storage!

You work hard enough! Enjoy your free time again and spend quality time with your family & pets while we tend to the backyard business! upto 2 dogs


*DOG EXCREMENT:
 Please pick up your dog's excrement, it gets on the wheels of our machines, it splatters everywhere including our faces when using the  trimmer, it gets all over your patio, driveway, sidewalks... etc, no one wants to step on it and smell like it.  If you don't have the time to pick up after your dog we can provide the service for additionas cost. Please text us if you like to add this service.

 

  • What is the billing cycle

Billing cycle is every 28 days this will ensure accurate billing for weekly or biweekly . For example there are 4 weeks in 28 days .

How do i request additional services.

Just send us a text message with what you need done. please provide your mare, address and email addres. You will receive a free estimate (no obligation).


 Do you bag the grass? And if so do you take the trash bags with you?
 We try to "mulch" (leave the shredded grass clippings in the yard) as it's much better for the health of your grass. If  the grass is too tall and we bag it, we will leave the trash bag on your curb.

How do contracts work?
If  you want to keep your monthly bill the same each month, we can set up a yearly contract.  In addition to just regular lawn mowing services like hedge trimming, fertilizer, weeding, Lawn Aeration , Flower beds maintenace, mulch, leaf raking, tree trimming, Gutter cleaning, Pressure wasking, fertilizer and more  can be put into the bill and divided into 12 months so you pay the same amount each month. 

What happens in the winter time when my grass doesnt need to be cut.
 We cut as needed or however often you want. If you want us to cut it to pick up leaves, the first  bags free free and we charge $5 for each additional bag.
 

*What is the lawn mowing service  schedule

lawn servivce schedule
 

dates may change due to lawn growth, weather and holidays.

 

*I like to have green grass in winter

Typical yard 6200qf cost of seeting with rye winter grass is $65

*Once the grass stops growing and season ends do i have to cancel the service.

Yes you are responsible for cancelling the service. This is because every customer has different needs for example. Big trees around the house that require pruning, raking leaves in winter/fall or has winter grass that needs mowing.

*If i need my hedge trimmed but have the basic package what do i have to do ?

Just send us a text massage with request . Hedge trimming starting at $30 and up

*How do i upgrade to a differente package.

Just cancel your current package and subscribe to a different package. We recommend you cancel on the end of your billing cycle so you don't have to wait for  a refund if there's a balance.

*How many times should i fertilize my lawn

We recommend minimum of 4 applications per growing season . For best results 6 applications per growing season

I have a dog that's very frendly non-agressive (No pit bulls, german shepherd ) in the backyard at all times.

This is not a problem we'll notify the crew to make sure that the gate is closed at all times.


*Can i sign up for bi-weekly service only no schedule.

Month Frequency Service
January 3 Winter Service add $5 per service
February 2 Winter Service add $5 per service
March 2-3 Lawn Mowing add $5 per service
April weekly Lawn Service
May Weekly Lawn Service
June Weekly Lawn Service
July Weekly Lawn Service
August Weekly Lawn Service
September Weekly Lawn Service
October Weekly Lawn Service
November 3 Lawn Service add $5 per service
December 2 Lawn Service add $5 per service

Yes you can the cost is the same but it will change from May to October add $5 per service. Example regular lawn mowing services is $25 Between May and October is $30 corner lot $35+Tax

 


.
DEBRIS:
 We ask of our clients to please pick up items left on yard such as hoses, wires, ropes, toys, pieces of metal, cables, tools, rocks or  anything that can become projectiles and hurt somebody, they can also damage the home owner's property (windows, glass doors, cars,  etc) or damage our machines. Things left on the ground are very dangerous, they can hurt anyone around the area of operation, please  stay inside your house while we work on your yard. Safety is our priority, we don't want anyone to get hurt.
 "We are NOT responsible for any damage caused by home owner's debris or injury to persons watching outside".
 Please remember..... we are there to cut your yard, not to clean it up

 


Service Area

fairfield Cypress map

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Lawn care tip and advice

Fertilizing schedule and more

 

 


Just cancel your subscription and set up new one. If you have credit or balance we will credit or charge your account.

Must be at list 3 days before your next service or you will be charged for that service and rest will be refunded click here and select unsubscribe button

It takes 30 days from the date of cancellation of your service.

Looks great! Reduce disease bearing insects! Reduce lawn and yard discoloration! No smelly trash cans due to waste storage! You work hard enough! Enjoy your free time again and spend quality time with your family & pets while we tend to the backyard business! upto 2 dogs

Please pick up your dog's excrement, it gets on the wheels of our machines, it splatters everywhere including our faces when using the trimmer, it gets all over your patio, driveway, sidewalks... etc, no one wants to step on it and smell like it. If you don't have the time to pick up after your dog we can provide the service for additionas cost. Please text us if you like to add this service.

Billing cycle is every 28 days this will ensure accurate billing for weekly or biweekly . For example there are 4 weeks in 28 days .

Just send us a text message with what you need done. please provide your mare, address and email addres. You will receive a free estimate (no obligation).

We try to "mulch" (leave the shredded grass clippings in the yard) as it's much better for the health of your grass. If the grass is too tall and we bag it, we will leave the trash bag on your curb.

If you want to keep your monthly bill the same each month, we can set up a yearly contract. In addition to just regular lawn mowing services like hedge trimming, fertilizer, weeding, Lawn Aeration , Flower beds maintenace, mulch, leaf raking, tree trimming, Gutter cleaning, Pressure wasking, fertilizer and more can be put into the bill and divided into 12 months so you pay the same amount each month.

We cut as needed or however often you want. If you want us to cut it to pick up leaves, the first bags free free and we charge $5 for each additional bag.

Month Frequency Service January 2 Winter Service February 2-3 Winter Servcie March 2-3 Lawn Mowing April Weekly Lawn Service May Weekly Lawn Service June Weekly Lawn Service July Weekly Lawn Service August Weekly Lawn Service September Weekly Lawn Service October Weekly Lawn Service November 2-3 Lawn Service December 2-3 Lawn Service ates may change due to lawn growth, weather and holidays.

Typical yard 6200qf cost of seeting with rye winter grass is $65

Yes you are responsible for cancelling the service. This is because every customer has different needs for example. Big trees around the house that require pruning, raking leaves in winter/fall or has winter grass that needs mowing.

Just send us a text massage with request . Hedge trimming starting at $30 and up

Just cancel your current package and subscribe to a different package. We recommend you cancel on the end of your billing cycle so you don't have to wait for a refund if there's a balance.

We recommend minimum of 4 applications per growing season . For best results 6 applications per growing season

This is not a problem we'll notify the crew to make sure that the gate is closed at all times.

Yes you can the cost is the same but it will change from May to October add $5 per service. Example regular lawn mowing services is $25 Between May and October is $30 corner lot $35+Tax

We ask of our clients to please pick up items left on yard such as hoses, wires, ropes, toys, pieces of metal, cables, tools, rocks or anything that can become projectiles and hurt somebody, they can also damage the home owner's property (windows, glass doors, cars, etc) or damage our machines. Things left on the ground are very dangerous, they can hurt anyone around the area of operation, please stay inside your house while we work on your yard. Safety is our priority, we don't want anyone to get hurt. "We are NOT responsible for any damage caused by home owner's debris or injury to persons watching outside". Please remember..... we are there to cut your yard, not to clean it up